Effective Date: 10 November 2024
Welcome to TeamNTS.co.uk. By purchasing products from our website, you agree to the following terms and conditions. Please read these carefully before making a purchase.
1. Products and Services
1.1 Apparel and Collection
TeamNTS.co.uk offers a range of apparel items, including t-shirts, hoodies, and socks, available for purchase exclusively through our website. All purchases are for collection only at our designated pick-up location, as specified during the checkout process.
1.2 Payment
Payments for products are processed securely via Stripe, ensuring your payment information is protected. We do not store payment details on our website.
2. Order Processing and Collection
2.1 Order Confirmation
Upon successful payment, you will receive a confirmation email with details of your order and instructions for collection. Please ensure you bring this confirmation and a valid form of identification when collecting your order.
2.2 Collection Timeframe
You are required to collect your order within 14 days of receiving the confirmation email. Unclaimed orders after this period may be subject to cancellation, and refunds may not be provided.
2.3 Collection Location
All collections are made at our specified location. Details of the collection point, along with operating hours, will be provided upon order confirmation.
3. Returns and Exchanges
3.1 Return Policy
We do not accept returns for change of mind. However, if an item is faulty or incorrect, please contact us within 7 days of collection to arrange a replacement or refund.
3.2 Exchanges
Exchanges are subject to availability. If you wish to exchange an item, please contact us before collecting to confirm stock availability.
4. Limitation of Liability
TeamNTS.co.uk is not liable for any indirect or consequential losses arising from the use of our products. Our liability is limited to the amount paid for the purchased item.
5. Contact Information
For any queries regarding your purchase or collection, please contact us at [contact email/phone number].
By completing a purchase on TeamNTS.co.uk, you acknowledge that you have read, understood, and agreed to these terms and conditions.